What Do You
Think of That Hotel?
A new survey from the Incentive Research Foundation
explores the relationship between meeting and
incentive-travel planners and hoteliers — including
how strong it is and its biggest challenges.
SOURCE: The Hotelier–Planner Relationship: A View From Both Sides,
Incentive Research Foundation + Prevue,
View of the Relationship
Planners and hoteliers were asked to rank the top challenges in their relationship.
1 Fees (internet, service charges, resort fees, AV)
2 Salespeople (knowledge of property)
3 Lack of loyalty acknowledgement for repeat business
1 Using eRFP systems
2 Showcasing creative food and beverage
3 Site inspections
=22% 8% 19% 12%
go beyond the